Impact Manager

Immediate start

In collaboration with SGS Economics & Planning, Housing All Australians (HAA) has undertaken a significant research project. With the study now completed, HAA is ready to appoint an ‘Impact Manager’ to communicate the findings of the ‘Give Me Shelter’ economic study and heavily advocate for change. This could be a group of like minded people from one company (such as an agency setting) or an individual looking to make a difference. 

Strategic Priorities

One of HAA’s key strategic priorities is to commission a national economic study on the long-term economic costs of not providing sufficient public, social and affordable housing. This study is now completed and HAA is ready to communicate the findings and advocate for change.

About the role

The purpose of the ‘Give Me Shelter Impact Manager’ is to coordinate and manage the end-to-end deliverables of the Economic Study.  The Impact Manager is the first port of call for all things Give Me Shelter. This includes development of assets in conjunction with external branding agency, stakeholder engagement, communication and distribution of the findings, collateral development, executing full funnel marketing campaigns, and contributing to a national conversation.

Reporting to a HAA Board member, and the Project Advisory Group, this role will be both externally and internally facing. The role is part project manager, administrator, problem solver and creative thinker, and sponsor relationship manager, with an emphasis on creating impact opportunities and tracking and reporting on the impacts associated activities. This will be measured by how many times it is referred to in state and federal policy briefings, media stories, business forums and industry associations, website enquiries and downloads, event attendance, media coverage, speeches, or schools accessing report for curriculum purposes.   


The key responsibilities and deliverables for this role are as follows

INTERNAL – Stabilise

  1. Distribution strategy: Develop and help execute a distribution strategy for the report/findings with external support.
  2. Coordinate external parties: Manage coordination of relevant parties to communicate findings e.g., designers, communications agency, web, events, etc.
  3. Call to Action: finalise key call to actions working with HAA leadership team.
  4. Approvals: Obtain approvals for all external materials e.g., press release, website platform etc.
  5. Budget management: Maintain oversight of small budget of $100k and monitor and report on expenditure monthly.
  6. Reporting: Prepare Board reports on project milestones and deliverables.
  7. Project support: provide project support to founder, chair and other members of HAA as required to deliver the objectives of the project.
  8. Coordination: schedule and coordinate project meetings and manage other administrative, filing and data base management responsibilities.
  9. Impact measurement framework: Develop an impact measurement framework to track and measure the impact of the campaign, recommendations and initiatives.

EXTERNAL – Mobilise

  1. Communication and Promotion: oversee and manage the development and distribution of all associated collateral and assets including the coordination across pro bono communications agency and designer, technical company, HAA communications and marketing, designers, social media related to the project, press enquiries, press kits, state by state resources, website and platform, industry forums, etc. to provide coordinated campaigns to maximise cut through.
  2. Project partners and sponsors: Ensuring the project sponsors and partners are engaged and represented appropriately and helping them to leverage the project with their own audiences.
  3. Be the first point of call for enquiries: responding to and managing enquiries about the study,
  4. Press and media events or interviews: coordinating related activities.
  5. Project reporting: updates to Board, Sponsors, Project supporters, Advisory committee, etc.
  6. Website development and management: including proficiency with WordPress, SEO and google analytics to measure impact.
  7. Stakeholder engagement and management: maintaining respectful relationships with our sponsors and maintaining a trail of data and contacts to leverage initiatives.
  8. Annual impact reports: annually for partners to showcase the outcomes and benefits achieved.
  9. Explore and develop other opportunities for leverage as they arise.

Key Selection Criteria


  • Relevant or recent experience working in or for, a large or mid-tier professional services organisation or government / minister’s office highly regarded.
  • Experience delivering high impact projects successfully including oversight of the strategic and operational aspects.
  • Strong interest and understanding of the issue of homelessness in Australia
  • Excellent presentation and written communication skills.
  • Demonstrated high level of interpersonal skills and stakeholder management.
  • Proven ability to liaise with a diverse range of stakeholders incl. sponsors, government, media, and other community / business groups.
  • Strong project management experience with a track record of delivering projects where you took a product or service and implemented or facilitated its national roll out to the satisfaction of all key stakeholders.
  • Impact framework or measurement experience. You can share a recent project as an example of how you captured and communicated the change resulting from the program.

Other Characteristics

  • You have a warm, engaging personality, a proven ‘can do’ attitude and a track record of delivering exceptional results.
  • You are a self-starter who thrives with little direction, a problem solver, not a problem generator.
  • You don’t mind rolling up your sleeves and having to do some admin in between the exciting stuff of bringing a national change project to fruition. You need very little direction, rather you set the pace and the schedule and bring others along the journey.
  • You understand the federal landscape.
  • You love people – for all their warts and all! You have the patience of a saint 😊
  • You have a strong track record of achievement but not to the detriment of others. You ooze warmth, authenticity and calmness and are not authoritative. You’re an exceptional listener and you’re known for your detailed, structured, and strategic organising skills.
  • Social change and ‘for purpose’ projects mean a lot to you and you recognise that Give Me Shelter is about achieving change for our future generations which may not always fit into set hours of work.
  • You run your own office and IT is your friend, not enemy.
  • Whether it’s ensuring project sponsors are kept fully engaged, implementing database mail outs, coordinating events, or scheduling interviews and media appearances, these things come naturally to you and you’re not precious about having to roll up your sleeves and do the hard yards before basking in the glory moments.
  • While you always put the client’s interest first, you are not afraid to push back and say ‘No’, if required.
  • Given you are not juggling multiple projects at once it enables you to give this project the time and dedication it requires.

Support from HAA

  • Our board is an active, roll up your sleeves board, as are our state-based committees.
  • HAA email address
  • Access to our online suite of tools e.g. Teams, Office 365, etc.
  • Ability to tap into our ‘people resources’ professionals from IT, People and Culture, Marketing, Property Development, Business Development etc.

Employment Arrangements

Terms: This is a 12 month appointment with an immediate start. You will either be self-employed with an (ABN) or if preferred, we can discuss employment with HAA directly.

Position: Part-time

Location: Remote and flexible working however Australian based

Application Process

To express interest, please send a covering letter and CV addressed to Julie Coleman, HAA at 

You can also Apply Now via LinkedIn 

Applications open now.